Operations Team Lead Performance Coaching & Service
Job in
Halifax, West Yorkshire, HX1, England, UK
Listed on 2026-07-13
Listing for:
ACTIVATE GROUP LIMITED
Full Time
position Listed on 2026-07-13
Job specializations:
-
Management
Client Relationship Manager, Project & Program Management, Operations Management
Job Description & How to Apply Below
Activate Group is seeking an Operations Team Manager to lead and develop a high-performing contact centre team across Halifax and Peterborough. You will coach, manage performance, recruit, and drive engagement and continuous improvement to deliver best-in-class service.
In this hybrid role you’ll collaborate with training, People Team and leadership peers, handle escalations, and build strong relationships with customers while supporting team development and career progression.
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