Telesales Executive

Job Title:

Telesales Executive

Location:

Halifax (HX7)

Salary:
Up to £30,000 + comms

Role Overview

The Outbound Telesales Executive is responsible for proactively contacting potential customers via telephone to promote products or services, generate leads, and secure sales opportunities. This role focuses on building rapport, identifying customer needs, and converting prospect interest into revenue.

Key Responsibilities

Conduct high-volume outbound calls to prospective and existing customers

Identify and qualify sales opportunities through structured questioning

Present products/services clearly and persuasively

Achieve and exceed daily, weekly, and monthly sales targets

Maintain accurate records of all calls and interactions within CRM systems

Follow up on leads and nurture prospects through the sales pipeline

Handle objections confidently and professionally

Keep up to date with product knowledge, market trends, and competitor offerings

Ensure compliance with regulatory guidelines (e.g., GDPR, TPS)

Key Skills & Competencies

Excellent communication and interpersonal skills

Strong negotiation and closing abilities

Resilience and ability to handle rejection

Target-driven and results-focused mindset

Good listening and questioning skills

Ability to build rapport quickly over the phone

Strong organisational and time management skills

Basic IT skills, including CRM systems

Experience & Qualifications

Essential:

Previous experience in telesales, outbound calling, or sales roles

Proven track record of meeting or exceeding targets

INDAB