Homelessness Prevention Officer

Homelessness Prevention Officer

Location:

Halifax, West Yorkshire | Hybrid working

Contract:

Temporary | Pay: £13.59 - £13.69 per hour (PAYE)

Hours:

Monday - Friday, 09:00 - 17:00 (7.24 hours/day)

Start Date:

07/09/2026 | Assignment length: approx. 6 weeks +

Are you passionate about helping people stay in their homes and preventing homelessness before it happens? We're looking for a Homelessness Prevention Officer to join a busy Housing Options team in Calderdale, working directly with individuals and families to prevent and relieve homelessness.

• Interviewing customers who are homeless or at risk of homelessness, providing tailored advice and support
• Assessing needs and developing personal housing plans, including written decision letters
• Managing a caseload and carrying out hands‑on prevention work - negotiating with landlords, families, and other parties
• Building strong relationships with partner agencies, housing providers, voluntary organisations, and community groups
• Visiting clients at home or other suitable venues to understand their situation and needs
• Supporting clients with paperwork and online applications for housing
• Attending case conferences and multi‑agency meetings
• Maintaining accurate, confidential case records

• Knowledge of homelessness legislation, particularly Part VII of the Housing Act 1996 as amended by the Homelessness Reduction Act 2017
• A sound understanding of prevention and relief duties, including Personalised Housing Plans
• GCSE (or equivalent) Maths and English at Grade C/4+, or demonstrable relevant experience
• Experience working with individuals/families facing homelessness, or with vulnerable people more broadly
• Strong organisational skills with the ability to manage a caseload and competing deadlines
• Good negotiation, assertiveness, and communication skills (written and verbal)
• Confident IT skills, including Microsoft Office
• A full UK driving licence and access to a vehicle for work purposes (reasonable adjustments considered for disabled candidates)
• Comfortable with occasional evening/weekend work and regular home visits across the Borough

This role is subject to an Enhanced DBS check (Adult and Children’s Barred Lists), reflecting a commitment to safeguarding children, young people, and vulnerable adults.

If you're resilient, empathetic, and thrive working as part of a team to make a real difference in people's lives,