Housing Support Officer

Housing Support Officer

We are looking for an experienced Housing Support Worker to support vulnerable individuals and families moving from temporary accommodation into suitable, longer-term housing, including supported accommodation, social housing and the private rented sector.

Key responsibilities:

Support clients to secure suitable accommodation and move towards independent living.
Provide practical support to help clients maintain successful tenancies.
Work with people experiencing complex needs, including mental and physical health issues, substance misuse, financial difficulties and domestic abuse.
Identify safeguarding concerns and take appropriate action.
Provide advice and support around welfare benefits and housing options.
Cover a duty rota, responding to frontline queries and providing support where needed.
Carry out regular visits to clients across the borough, working independently and safely.

Requirements:

Previous experience in a similar housing support role, working with vulnerable people and complex needs.
Strong knowledge of housing options and welfare benefits.
Good communication, organisational and problem-solving skills.
Ability to identify safeguarding concerns and work confidently on a lone-working basis.
Must be a car user and able to travel across the borough for client visits.
Ability to commute to the office daily.

We are looking for someone who can hit the ground running, with the experience and confidence to manage a varied caseload and support clients towards securing and sustaining suitable accommodation