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Member Success Specialist — Retail & Digital

Listing for: Nutmeg State Financial Credit Union
Full Time position Listed on 2026-11-04
Job specializations:
Salary/Wage Range or Industry Benchmark: 30000 - 34000 USD Yearly USD 30000.00 34000.00 YEAR

Job Description & How to Apply Below

Position: Member Success Specialist — Retail & Digital Support

Nutmeg State Financial Credit Union in Hamden, CT is seeking a Retail Support Specialist to assist member inquiries across phone, email, chat, and in-branch visits. You will process transactions, help with online banking requests, and resolve issues with a focus on delivering exceptional member service.

This full-time role requires agility to switch between service channels, accuracy in handling deposits and payments, and clear communication.

We would love to welcome a new Member Success Specialist — Retail & Digital Support to our team in Hamden, CT, United States.

We have an opening for a Member Success Specialist — Retail & Digital Support in Hamden, CT, United States within Sales.

This role, Member Success Specialist — Retail & Digital Support at Nutmeg State Financial Credit Union, could be your next career step.

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