Slot Operations Floor Manager

Slot operations floor manager# mohegan us## slot operations floor manager apply:
uncasville, ct:
full time:
posted today:
r-14203
** join our team and experience endless career possibilities
**** if you are an existing team member,*
* ** please click the following link to be taken to the internal career site: mohegan internal career site
**** position summary:
** this position is responsible for the daily activities of the slot operations staff within an assigned area of the casino.
** primary duties and responsibilities:
** includes but not limited to:
· performs jackpot payouts up to and including $25,000
· generates, reviews and submits all requisite documents and reports
· responsible for the maintenance of key control and the slot dispatch offices
· safeguards against theft and ensures the security and integrity of all casino property and tribal assets
· interacts with supporting departments to maintain the overall floor operation within an assigned area according to established department, company, tribal and state gaming policies and procedures
· enforces all departmental, tribal, state and irs gaming requirements
· communicates information within the department regarding all special event functions, entertainment, restaurant schedules, etc.
· monitors progressive slot machines and jackpot amounts for accuracy
· monitors the slot data system for proper operation and accuracy, including player ratings and exceptions
· documents and reports the daily activities of the shift
· communicates directly with the slot operations management to report the daily operations and any conflicts requiring resolutions
** secondary duties and responsibilities:*
* · provides training to slot operations team members when assigned by management
· attends and participates in company approved training sessions as assigned
· assists in safeguarding against theft to ensure the security and integrity of all tribal assets
· keeps abreast of new slot technology pertaining to slot operations
· assists the slot operations shift managers and above, as needed
** minimum education and qualifications:*
* · high school diploma or equivalent
· one year of experience as a slot operations attendant
· must possess basic math skills, strong cash handling, keyboard/keypad data entry skills and a functional ability to read, write and understand english
· excellent written and verbal communication skills
· excellent interpersonal and multi-tasking skills and the ability to delegate tasks
· basic knowledge of word, excel and power point
** competencies:
** incumbent will master the following competencies while in this position:
· ability to provide clear, concise reports containing accurate and detailed information
· proficient knowledge of slot operations acsc reporting
· ability to identify areas on the gaming floor by slot zone and the ability to communicate slot machine features and game play
· familiar with mohegan sun property amenities and all ongoing promotions
· thorough understanding of the mohegan tribal employment rights ordinance (tero) as it relates to employment
** training requirements:*
* · must complete all assigned departmental and company trainings
· department training/improvement courses
· compliance e-learning courses
· company sponsored training (i.e. Ctr/carc training/certification) understanding of mohegan sun’s time and attendance systems
** physical demands and work environment:*
* · must be able to work in a casino environment with smoke, loud noises and low lighting
· must be able to stand and walk for extended periods of time
· must be physically able to access, service and operate all required equipment on the casino floor
· must be able to lift up to 40 lbs.
· must be able to use an “in ear” communication device
· must be able to work…