Patient Scheduler - Gastroenterology

Job Category: Administrative Support for Medical Practices

Requisition Number: PATIE
001582

• Posted :
  November 18, 2025
• Full-Time

PACT and PACT MSO Gastroenterology Center
2200 Whitney Ave
Hamden, CT 06518, USA

By adhering to Connecticut State Law, pay ranges are posted. The pay rate will vary based on various factors including but not limited to experience, skills, knowledge of position and comparison to others who are already in this role within the company.

Masks are optional for employees, visitors, patients, vendors, etc. All employees are strongly encouraged and recommended to obtain the COVID-19 vaccination routinely. Proof of annual flu vaccination is required for all employees.

PACT MSO is a Management Service Organization that supports numerous physician groups. We offer health benefits, paid time off, and a friendly working environment. We are a medium sized company with a family atmosphere.

PACT MSO has a busy Gastroenterology office that is seeking a Patient Scheduler. The hours are Monday through Friday 8:00am to 4:30pm. The position is floating between office locations in Hamden, Milford and Guilford.

The position is responsible for scheduling all patient appointments for the practice.

• Obtain demographic information and history that will allow appointments to be booked appropriately, and schedule appointments according to provider guidelines.
• Set up insurance information
• Accommodates patient preference within the specified time frame and guidelines of the procedure order.
• Follows facility exclusion criteria and scheduling guidelines while scheduling.
• Responsible to consistently provide culturally sensitive service to all patients and coworkers.
• Responsible to maintain full and efficient schedules and to identify changes in scheduling patterns and report to management.
• Maintains confidentiality of all medical, financial, or other sensitive materials and information in verbal, electronic or printed form.
• Competently explains pre-procedure instructions to patient and significant other or guardian.

• Effective and professional written and verbal skills
• Demonstrated experience with EHR and scheduling

• High School Diploma or equivalent
• Minimal experience with scheduling

Yes. Hamden, Milford and Guilford

• Team Player:
  Works well as a member of a group
• Dedicated:
  Devoted to a task or purpose with loyalty or integrity
• Detail Oriented:
  Capable of carrying out a given task with all details necessary to get the task done well

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.