Specialty Pharmacy Shipping Associate

Join to apply for the Specialty Pharmacy Shipping Associate role at Smilow Cancer Hospital

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values—integrity, patient‑centered, respect, accountability, and compassion—must guide what we do, as individuals and professionals, every day. The Specialty Pharmacy Shipping Associate will support the medication distribution activities of Outpatient Pharmacy Services s position participates in the preparation of products for delivery to patients and in other support services associated with prescription filling as well as pharmacy department operations and maintenance.

• Packaging of deliveries according to Outpatient Pharmacy Services at YNHHS policies and procedures.
• Sorting, staging, and planning delivery methods and routes as appropriate.
• Processing delivery orders in software applications (i.e. Fed Ex, Pitney Bowes, Skycom, etc.).
• Overseeing the cold ship process, including packaging and supplies.
• Assisting in compliance with established policies, procedures, and state and federal laws relating to medication distribution.
• Monitoring and documenting medication storage conditions.
• Maintaining privacy, safety, and accuracy throughout the medication shipment process.
• Maintaining inventory of shipping supplies, including ordering, receiving, and storing.
• Assisting in patient communication and troubleshooting for missed deliveries or patient questions regarding deliveries.
• Assisting in the maintenance, filing, and storage/retention of shipping documentation in both paper and electronic formats.
• Assisting in cash register functions related to prescription deliveries and in‑patient pickups.
• Assisting Outpatient Pharmacy Services staff in ancillary functions such as department organization and cleaning, in‑person customer service, answering the door, and filing of paperwork.
• Assisting Outpatient Pharmacy Services staff in medication filling and inventory functions of the department.

Education: High School Diploma or equivalent required.

Experience: Previous experience in pharmacy, shipping/receiving, or logistics areas preferred. Excellent customer service skills required.

Licensure: Current State of Connecticut Pharmacy Technician registration or application submitted within 60 days.

• Strong customer service skills, independent problem solving, and attention to detail.
• Ability to prioritize tasks and multitask/change tasks frequently and quickly.

The working schedule of this position may require days, evenings, and weekends, as well as holiday rotation as department standards dictate.

EEO/AA/Disability/Veteran

YNHHS Requisition

Entry level

Full‑time

Health Care Provider

Hospitals and Health Care