Residential Manager; Group Home - CLA), Hamden

The Residential Manager is responsible for the overall operations of a Community Living Arrangement (CLA) within Benhaven. This includes ensuring effective staffing, compliance with all licensing and regulatory requirements, and the implementation of high-quality, person centered supports for residents. The Residential Manager upholds Benhaven’s standards while fostering a safe, supportive, and engaging living environment for individuals served.

• Develop a strong and supportive team,
• Work closely with the RN and Behaviorist,
• Interview, hire, and retain qualified staff following Benhaven's hiring procedures,
• Create and maintain a consistent and adequate staffing schedule (FT, PT, per diem),
• Develop a pool of trained per diem staff,
• Provide house-specific and Relias-based training; ensure timely completion,
• Monitor and support staff performance through regular feedback and coaching,
• Develop and manage a staff evaluation schedule,
• Conduct regular supervision and ensure each staff member understands their job role
• and the people they are supporting,
• Maintain documentation of staff meetings, evaluations, and progressive discipline as
• needed,
• Post and maintain accurate staffing schedules (Master, Planned, and Actual).

• Ensure home, yard, and vehicles are clean, safe, and well-maintained.
• Implement and monitor systems for cleanliness, maintenance, and emergency preparedness.

• Ensure current evacuation plans are available and understood by all staff.

• Maintain up-to-date records in accordance with Benhaven policies and DDS regulations.
• Ensure all required policy manuals (Employee Handbook, DDS Policy Manual, Residential Practices and Procedure Manual) are accessible in the home.

• Provide policy training and guidance to staff using these resources.
• Ensure Therap documentation is completed and at Benhaven standards.

• Ensure financial record keeping and documentation follow Benhaven policy and procedures

• Utilize online payroll systems to verify and manage staff hours,
• Monitors and stays within the home budget,
• Manages Overtime and staffing allotted hours,
• Reviews individual personal finances, budgets bi-weekly, and analyzes income/expense reports,

• Manages and is responsible for petty cash and credit card purchases,
• Provides oversight regarding all individual expenditures in the home

• Ensures the individual is heard and has a voice at all team meetings,
• Ensures all meetings and reports are person-centered and driven by the individual,
• Oversee the development, implementation, and timely documentation of each resident's IP.
• Ensure assessments (e.g., LON, behavioral, clinical) are completed as required.
• Conduct IP meetings and collaborate with interdisciplinary teams, including families.
• Write reports (quarterly, 6-month reports) for Team meetings
• Ensure all program plans, strategies, and interventions are implemented and reviewed for effectiveness,
• Coordinate training for staff on each individual’s IP goals and support needs.

• Track and report on behavioral programs, restraint use, and medication-related data monthly
• Hold resident meetings at least twice per year
• Lead team-based decision-making to improve programming and implement changes
• Ensure timely progress reports and proper documentation in all resident records
• Support and supervise advocates in reporting and documentation processes
• Oversee submission and review of programming through the PRC in accordance with…