Supervisor, Accounts Receivables

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Starting Salary Range*:$129,438 - $136,834 (Pay Band G)

* The Municipality offers a competitive compensation package, including an attractive base salary, excellent benefits, retirement plans, and more. The starting salary for this position is within the range listed above and will be dependent upon the qualifications and experience of the successful candidate.

We strive to make our hiring process accessible to all candidates. If you require accommodation for the interview or any other part of the application process, please let us know.

The Regional Municipality of Wood Buffalo (RMWB) is seeking a passionate and driven professional to join our Corporate Services Department - a cornerstone of our municipal operations. Keep the engine running - with excellence.

From IT and Accounting to Asset Management and Taxation, our Corporate Services Division supports the entire municipality. This division ensures we remain fiscally responsible, operationally efficient, and ready to meet tomorrow’s challenges.

If you're ready to be part of a collaborative and forward-thinking organization where your skills make a difference, this is your space to grow.

The Supervisor, Accounts Receivables is responsible for assisting the Manager, Accounting Services with maintaining strong internal financial controls to effectively handle cash and cash transactions. The incumbent will supervise accounts receivable transactions including, but not limited to utility billings, general trade receivable, ambulance services invoicing, and customer account assessment and adjustments. The Supervisor, Accounts Receivables will be responsible for ensuring that confidential client information relative to collections on accounts and billing of services offered by the Municipality is maintained through internal control processes.

As a leader, the incumbent upholds the Municipality’s organizational values and is accountable for fostering a healthy, safe, respectful, and inclusive workplace. Leading by example, the Supervisor promotes the Municipality’s cultural competencies of personal accountability, continuous improvement, effective communication, collaboration, excellence in customer service, and support for common goals. Primary responsibilities of this position include:

Employee Development: Performs supervisory tasks for assigned team members. Works with teams to plan and balance workload. Ensures teams are managed fairly and consistently, and that work processes are followed and coordinated to ensure service levels. Develops training modules and trains staff on cash handling policies, procedures, and best practices. Mentors, coaches, and provides support to staff.

Research and Implementation: Participates in the continuous research, development, improvement, and implementation of effective departmental strategies, tools, and guidelines based on the Municipality’s best practices. Analyzes the effectiveness of departmental programs and makes suggestions for further improvement. Provides input to department business plans, initiatives, and budget to ensure continuous achievement of department goals. Develops framework and governance to ensure timely and effective recovery on accounts and develops recommendations for rates under the utility, fees, and rates.

Prepares Council reports pertaining to the Utility Fees Bylaw and account write-offs. Ensures adherence to public sector accounting guidelines within billing practices and financial controls. Identifies areas for improvement and reduced risk. Leverages automation and modern business practices to ensure the continuous improvement of business processes.

Departmental Guidance: Provides detailed and accurate information to auditors. Prepares, reviews, and approves journal entries, monthly reconciliations, and year-end procedures. Verifies general ledger revenue and expense transactions. Investigates and follows through to resolution of system and process related issues. Monitors statistics for the billing function relative to the number and volume of accounts processed, collected, etc. Manages the…