Utility Billing Clerk Alectra Utilities

Apply Excel accuracy and customer service skills as a Billing Clerk supporting electric and water accounts at Alectra Utilities. This role serves customers and municipalities.
The Billing Clerk ensures accurate, timely invoicing for electric and water services. Responsibilities include meter-read validation, billing exceptions, customer inquiries, and account updates. The role also supports retailer transactions, amendments, system testing, and compliance activities.

Key Responsibilities:

Validate electric and water meter reads and variances
Process billing and resolve account errors and exceptions
Apply billing adjustments and communicate amendments to customers
Answer customer inquiries and manage municipal water-account contacts
Document procedures and perform system acceptance testing
Requirements:
Minimum high school education required
Minimum one year of related experience
MS Office experience and solid Excel understanding
Accurate keyboarding and strong communication skills
Knowledge of privacy legislation and utility regulations
Bring accurate billing, meter validation, Excel, and customer service capabilities to Alectra Utilities electric and water account operations.