Treatment Coordinator

Overview

Join a Fun, Fast-Paced Team in the World of Orthodontics! Are you someone who thrives in a people-focused environment, enjoys creating memorable experiences for others, and has a knack for sales? Davis Orthodontics is growing, and we’re looking for a motivated, outgoing individual to join our dynamic team!

• Act as the first point of contact for new and existing patients—whether by phone, email, or in person.
• Collect key information from new patient inquiries and guide them through the next steps.
• Present treatment and financial options to patients with confidence and clarity.
• Review contracts and payment plans with new patients and their families.
• Coordinate insurance information and respond to coverage inquiries.
• Handle payments and ensure all documentation is accurate and complete.
• Conduct follow-up calls and assist with re-booking appointments.
• Prepare letters for doctors and collect required signatures.
• Support the front desk team as needed.
• Other administrative or patient care duties as required.

• Excellent communication and interpersonal skills—you love talking to people and making them feel at ease.
• A natural flair for customer service and building relationships.
• Sales experience is preferred—you’re confident presenting options and helping people make informed decisions.
• Ability to stay organized and handle multiple tasks in a busy environment.
• Positive, can‑do attitude and a collaborative mindset.
• Dental Assistant Level II and NDAEB certification are assets but not required.

Monday to Thursday from 7:50 AM - 5 PM with Monday at Queenston and Tuesday, Wednesday and Thursday at our Upper James location.

Salary: $25 000 — $30 000.

Davis Orthodontics is an equal‑opportunity employer. We are committed to inclusive, barrier‑free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please inform us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially. The requirements listed above are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.