Receptionist​/Clerk; Housing

Receptionist/Clerk (Housing)

Reporting to the Supervisor Tenant Resolutions, the incumbent receives and redirects visitors, and handles all incoming and outgoing mail for City Housing.

• Answer general enquiries
• Redirect calls to appropriate staff
• Take messages and forward them to appropriate staff in a timely manner
• Receive and announce visitors
• Data entry
• File documents
• Process incoming mail by opening, sorting, and distributing
• Process outgoing mail by preparing forms for Priority Post, EMS courier, Fed Ex, and Purolator
• Replenish postal meter with correct dollar amount when necessary
• Contact vendors for repairs and purchases of postage meter supplies and maintenance, review invoices and forward to accounts payable for payment
• Maintain inventory of office supplies, order and replenish as needed, maintain log of repairs and issues on office equipment
• Maintain office filing system for confidential client and correspondence files
• Process purchase of office equipment supplies such as toner for printer and fax machine
• Post notices on bulletin board
• Schedule meeting rooms for staff as required
• Balance petty cash
• Perform other duties as assigned which are directly related to the major responsibilities of the job
• Work in accordance with applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety

• Previous office experience related to duties listed above, normally acquired through a combination of education and related work experience
• Demonstrated experience and ability to answer switchboard and redirect calls as necessary in an efficient and courteous manner
• Experience in a computerized setting, working knowledge of Microsoft Office (Outlook, Word, and Excel)
• Demonstrated ability and experience in word processing correspondence and documents
• Effective interpersonal and communication skills to relate well to both peers and the public

Salary:
Salary Grade F

Hours:

35 per week

As a condition of employment, the successful applicant(s) will be required to obtain a Criminal Records & Judicial Matters Check, at their own expense, prior to beginning work in this position.

The City is an equal opportunity employer that is committed to inclusive, barrier‑free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier‑free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship.

If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.

Disclaimer:
Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination.