Court Registry Support Officer

Job Description
Court Registry Support Officer – Hamilton/Waikato
Permanent, fulltime position available

Te Haeata/The Opportunity
In this role you will work with a team responsible for the successful operation of the Court. You will liaise with multiple stakeholders who are interacting with the Justice system. This includes being able to communicate confidently with Judges within the courtroom and their chambers, as well as other members of the judiciary.

Tasks required in the CRO role include but is not limited to:

Court Taking – this is the facilitation of running the court. This includes introducing Judges (in English and Te Reo Maori), working closely with them in the Courtroom and Chambers, managing jurors and general administration of the court.

Case Management – taking responsibility for ensuring that the Judiciary and case parties have all the information they need, and that logistics are in place to ensure cases are heard in a timely and effortless manner.

Customer Service – interacting with customers on any court related matter. Customer queries can come in via face to face, phone or email interactions – so you will need to be confident with all methods.

Ō Pūkenga/Skills And Experience
With pride in your work, you will strive to deliver a service to our customers with high accuracy and professionalism.

Our customers are diverse, and our workforce reflects this. This role is no different and would suit a variety of backgrounds. Whether you have an interest in the Justice system, have a passion for working with customers or looking for a new challenge this is your chance to join us on our journey to deliver people centred justice services for all.

To be successful, you will need to be

detail orientated and observant – the court has many different processes and case information needs to be accurate

self-aware –our participants are unique, and you will be confident working, both individually and as a team, across a range of situations

multi-task –some of our processes are repetitive, but you'll be able to manage conflicting priorities and move from one task to another quickly

willing to learn – legislation and processes in the courts is always changing and you will be able to adapt and maintain knowledge capital

resilience – there are times when working in the courts, you will be working on sensitive cases and sometimes at high volume.

Mō Mātou/About Us
At Te Tāhū o te Ture - the Ministry of Justice, we're committed to strengthening people's trust in the law of Aotearoa, New Zealand.

Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions.

Ngā painga o tēnei wāhi mahi/What's great about working here
Benefits

4.4 weeks holiday leave

an online professional development portal

access to a variety of inclusive and proactive networks

Utu ā-tau/Salary
The remuneration band for this role is $60,729 to $80,794 while the appointing salary will be based on skills and experience.

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