Academic Program Advisor - Dept. of Mathematics and Statistics

Job Details

Type:
Regular – Continuing full‑time

Location:

Central Campus

Salary: $26.99 – $38.03 per hour (Grade
6)

Job Code: JD0597

Target Openings: 1

Closing Date: 2026‑07‑08

Hours of work are 7 hours per day, 8:30 a.m. – 4:30 p.m., Monday to Friday, including a 60‑minute unpaid meal period. The University is supportive of exploring flexible work arrangements that effectively balance operational needs and employee interests.

3‑year Community College diploma in Office Administration or related field.

Requires 3 years of relevant experience.

The Department of Mathematics and Statistics is a large department in the Faculty of Science. We are seeking an Academic Program Advisor to support our undergraduate programs. This role is the first point of contact for the department and is responsible for providing undergraduate students with accurate and concise academic information. The Academic Program Advisor also provides administrative support for the undergraduate functions of the department.

The successful candidate will be expected to work as part of the department’s administrative team, providing back‑up and assistance to other team members as required.

As a Unionized position, this role at McMaster offers robust, market‑driven compensation and benefits, retirement savings plans/pensions, paid time‑off, performance and service recognition, tuition assistance for employees, tuition bursary for dependents, and many other professional development and growth opportunities. To learn more about the total rewards available to the successful candidate, please access McMaster’s Total Rewards Overview for Unifor employees (link).

Detailed information can be accessed through the links throughout the overview document.

The Academic Program Advisor is responsible for providing academic advice at a program or department level, which requires a thorough knowledge of program or department regulations as it pertains to course and program requirements. The role also provides administrative support for a program or department.

• Identify and analyze problems with the program and prepare recommendations for review and approval.
• Collect, analyze, assess, and summarize information relevant to the decision‑making process and develop recommendations for final approval and implementation.
• Advise registered and prospective students of program options and requirements.
• Ensure that students understand that all course and program selections adhere to established academic, prerequisite, and graduation requirements for the program.
• Assess student priority for limited registration in courses and provide suitable alternatives to meet degree requirements.
• Review, evaluate, and provide recommendations on applications to ensure students are eligible to transfer into, continue in, and graduate from the program.
• Investigate questions and resolve problems concerning program, curricula, and admissions.
• Act as a mediator between faculty and students when dealing with various issues such as special accommodations, scheduling conflicts, and grades.
• Gather and compile information required for a variety of documents and reports such as program accreditation, enrolment, and degree audits.
• Write a variety of documents such as correspondence, reports, and procedure manuals.
• Contribute to the development of student surveys and disseminate surveys to applicable groups.
• Review applications for a variety of scholarship competitions and ensure they contain the required information and meet the defined eligibility requirements.
• Notify applicants of the status of their application.
• Review applications and provide comments and recommendations to the selection committee for their consideration and approval.
• Monitor budgets and reconcile accounts. Complete financial forms including travel expense reports, electronic cheque requisitions, purchase orders and journal entries.
• Develop marketing and advertising brochures.
• Promote the program to visitors and representatives both internal and external to the University.
• Create content for the program website.
• Plan and…