Admin Support - PES

Position: Admin Support 10 - PES
Position Details Job Number:

JR01078

Department:

Psychiatry Emergency Services PESThis position may be scheduled at any of the following sites:

Charlton Campus (Hamilton Downtown)
Job Type:Regular, Part time Contract Duration: (If applicable)0 months

Number of Positions:1

Union:

CUPE Local 786

Hourly Rate (Min / Max):$30.42 - $33.03

Schedule Work Days:

Holidays, Monday to Sunday Time of Day:

Days, Evenings

Shift: Hours - 7.5

Shift Start: (If applicable)
AM 07:00, PM 15:00

Application Dates Opening Date:

Closing Date:

Job Description

Position Summary:

This position provides front-line support to the Emergency Psychiatric Unit by facilitating the communication between staff patients and other facilities. The incumbent ensures all related duties and responsibilities adhere to the policies and procedures of the hospital.

Qualifications:

Completion of a 2-year post-secondary program in medical office administration

Intermediate skill level is required for MS Word Excel PowerPoint and Access Intermediate skill level is required for spelling medical spelling and medical terminology

Typing speed must be at an intermediate skill level.

Proficiency in specialized computer applications: MS Word MS PowerPoint MS Excel MS Access E-Learning Res-Q-Or Criticall and Internet/Intranet searches.

Two (2) years related experience working within a busy Mental Health Care service providing administrative support.

Ability to communicate in a sensitive and non-judgmental manner with patients

Excellent organizational and problem-solving skills with the ability to set priorities and work with minimal supervision.

Maintain excellent interpersonal relationships while handling multiple tasks conflicting priorities and frequent interruptions.

Excellent verbal and written communication skills are required.

Good work performance and a good attendance record are essential

Responsibilities:

Some duties include the following:

Admits transfers and discharges patients entering all pertinent patient information into the hospital patient processing information system

Provides administrative support for the Clinical Manager Assembles patient charts files all relevant documentation accordingly and dismantles charts for discharged patients

Maintains statistics on numbers referral sources patient assessments legal status and discharge summaries generating reports as required

Provides administrative support in typing routine correspondence filing sorting/distributing mail faxing photocopying and arranging meetings

Maintains current departmental lists program documents call-in sheets assignment sheets staff education manuals and the status of pre-grad licenses and re-certifications

Assists with staffing and scheduling details including staffing sick calls

Participates in arranging interviews reference checks and the orientation process for new staff members

Ensures office supplies and equipment required by the manager nd unit are adequately stocked and ordered in a timely manner

Meets deadlines in assisting with special projects surveys preparing a variety of reports and arranging ad hoc meetings

Remains alert regarding client activity and ensures work area is maintained in a safe organized and presentable way at all times

Assists with other unit activities as delegated by the Nurse Manager Performs other activities as assigned by the Manager Reason for Posting:

This position is for an existing vacancy.

St. Joseph’s Healthcare Hamilton (SJHH) is an equal opportunity employer and strives for equity, inclusiveness, and diversity in all our programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision, and Core Values of SJHH.We thank all applicants for their interest, however, only those selected for an interview will be contacted.

SJHH is committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process.
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