Firestone Ambulatory Clinic Admin Support

Join the Firestone Ambulatory Clinic team in Hamilton as a part-time administrative support professional. This vital role involves clerical duties, patient interactions, and organizing appointments to enhance clinic efficiency.

As part of the Firestone Support Staff eph’s Health System, this position requires a background in Office Administration with a focus on health services. Ideal candidates have medical transcription experience and current electronic record management proficiency. Responsibilities involve handling patient queries, confirming appointments, managing documents, and supporting clinic operations effectively.

Key Responsibilities:

• Assist with patient reception and registration processes

• Answer and manage telephone communications with clarity

• Book and confirm patient appointments

• Generate reports and manage filing tasks

• Collaborate on additional clerical duties as needed

Requirements:

• 2-year diploma in Office Administration - Health Services

• Certification in medical terminology required

• Basic skills in MS Word and medical writing

• Experience with EPIC Electronic Medical Records

• Ability to handle priorities and conflicts smoothly

Be an integral part of the administrative team at Firestone Clinic, ensuring excellent patient service and support.