Admin Support - CIMRAC & PAAU ADMIN

Position: Admin Support 9 - CIMRAC & PAAU ADMIN
## Admin Support 9 - CIMRAC & PAAU ADMINApply:
West 5th Campus (Hamilton Mountain):
Part time:
Posted Today:
End Date:
September 25, 2026 (7 days left to apply):
JR02050
** Position Details
**** Job Number:
** JR02050
* * Department:
** PAAU Administration Staff
** This position may be scheduled at any of the following sites:
** West 5th Campus (Hamilton Mountain)
** Job Type:
** Temporary (Fixed Term), Part time
** Contract Duration: (If applicable)
** 15 months
** Number of Positions:
** 1
* * Union:
** CUPE Local 786
** Hourly Rate (Min / Max):**$29.52 - $32.08
** Schedule
* *** Work Days:
** Monday to Friday
** Time of Day:
** Days
* * Shift:
** Hours - 7.5  
** Shift Start: (If applicable)
** AM 07:00, AM 07:30  
** Reason for Posting:
** Posting is for a role with an existing vacancy
** Application Dates
**** Opening Date:
**** Closing Date:
**** Job Description
**** Position Summary
** This position provides clerical support to the Community Internal Medicine Rapid Access Clinic (C-IMRAC) and Pre-Admission Assessment Unit (PAAU), working in collaboration with multidisciplinary team of nurses, physicians and allied health. The incumbent interacts directly with patients and their families as well as hospital departments.
** Qualifications*
* • Post-secondary diploma/certificate in medical office administration or equivalent combination of education and experience    
• Medical terminology certificate   
• Minimum 2-3 years' experience in a health care environment  
• Previous experience in a rapid assessment clinic is an asset  
• Demonstrated commitment to the values of Service, Responsible Stewardship, Community Responsiveness, Respect, Teamwork and Collaboration       
• Previous experience with EPIC (Dovetale), Outlook and Web access  
• Intermediate level in MS Word, MS Excel, Spelling    
• Ability to communicate effectively and tactfully, both in person and by telephone  
• Maintain excellent interpersonal relationships while handling multiple tasks, frequent interruptions and stressful situations   
• Essential to demonstrate compassion and understanding with patients and their families in all interactions  
• Strong organization skills, with ability to set own priorities and work with minimal supervision  
• Excellence in grammar, spelling, and punctuation, together with report writing skills
** Responsibilities*
* • Registers patients, verifies health care and other patient demographics, and enters all pertinent information into the hospital patient processing information systems: EPIC (Dovetale), Office 365 Microsoft, Teams  
• Assembles patient charts for each day, ensuring all pertinent patient information is included with the ability to process same day and time sensitive patient bookings  
• Provides reception duties as required by handling all incoming phone calls and enquiries to C-IMRAC and PAAU in an efficient and courteous manner  
• Handles the documentation and flow of physician/nursing orders, laboratory reports, bloodwork, diagnostic test results, appointment sheets  
• Maintains unit statistics and produces various reports, patient profiles  
• Provides administrative support in typing routine correspondence sorts/distributes mail, faxes and emails, books conference rooms and coordinates meetings  
• Schedules and maintains clinics for medical learners, organizes and updates patient charts, collects patient demographics and monitors clinic bookings  
• Assists with other unit activities as assigned by Manager