Admissions Officer Continuing

Education Level Bachelor's degree in a relevant field.

Career Level Requires 3 years of relevant experience.

JD JD00003

Anticipated

Start Date:

November 15th 2026

Location McMaster Main Campus, Hamilton

Department

Description:

The Office of the Registrar providesa number of services to both prospective and current students and is the primary source of information on enrolment, convocation ceremonies and important student dates and events throughout the year. The Office of the Registrarcomprisesof 8 departments:
Student Services & Financial Support, Student Recruitment, Undergraduate Admissions, Student Records, Systems, Scheduling & Examinations, Communications and Central RO Administration and has a staff complement of approximately 100. This dynamic team works together providing assistance to students from the beginning of their time at McMaster University until they graduate.

The Admissions department processes and assesses a large volume of undergraduate applications to McMaster, resulting in offers of admission to the university.

We are currently looking to hire an Admissions Officerin our Admissions department that will use a variety of specialized skillsto promote and support the overall strategic planof the Office of the Registrar.

The team of Admissions Officers works closely together and with the rest of the Admissions teamin a high-volume, fast-paced environment that is deadline driven. Each Officer is responsible for the accurate and timely review of approximately 2,500 domestic and international applicant files annually and will be called upon daily to provide correct and detailed information (oral, written and in-person) to applicants, prospective applicants, parents, guidance counsellors, Faculty offices and staff, as well as other colleagues in the Registrar's Office.

The Admissions Officers will alsoassistin all admission processes for the Ontario High School applicant pool. Admission Officers must be strong multi-taskers able to deal effectively with interruptions to their routine on a regular basis and mustpossessa strong ability to prioritize within their portfolios. The Admission Officers regularly conduct culturally sensitive interviews and in-depth admissions counselling of applicants and prospective students - this requiresa high levelof interpersonal and communication skills and an in-depth knowledge of available student services on campus.

The Admission Officers must engage in extensive correspondence with applicantsregardingadmission policies and decisions. The Admissions Officers must be able to calmly and effectively communicate verbally, byphone or in-person, with emotionally upset applicants and parents in an empathetic and tactful way while still delivering negative decisions that will not be subject to appeal.

The Admissions Officeris responsible for ensuring University enrolment targets are met by applying established admissions criteria to select qualified students from a diverse pool of secondary and post-secondary applicants.

Evaluate and assess applicant files and independently make admission decisions for undergraduate, domestic, and international students.

Provide information and conduct recruitment and orientation sessions in various communities.

• Make independent admission decisions to admit or refuse applicants.
• Warrant consideration for acceptance of students who do not meet academic requirements.
• Administer program enrolment from application to admission by monitoring and organizing applications, reviewing transcripts, and ranking applicants.
• Review and evaluate applications to ensure academic requirements and pre-requisites have been met.
• Research, review, and analyze admissions criteria from national and international institutions.
• Inform applicants of the application process, procedures, academic and program requirements, program suitability, and potential eligibility for admission.
• Develop and deliver presentations and attend and participate in a variety of recruitment events internal and external to the University.
• Provide information, answer questions, and discuss academic interests with applicants.
• Deal with applicants who are not qualified for admission and explain the application process and offer viable alternatives.
• Provide advice to applicants regarding their program suitability, other educational options, and employment options related to program selection.
• Review documents for forged transcripts and falsified reference letters and…