Energy Assistance Program Coordinator

Support CLEAResult’s Energy Assistance Program with application review, eligibility verification, and customer coordination in hybrid Regina work.
This Support Specialist II position provides administrative and customer service support to income-qualified Saskatchewan participants. You will help diverse audiences understand energy efficiency programs and receive accurate assistance. The work includes coordinating contractors, updating systems, and supporting required reporting and documentation.

Key Responsibilities:

Review applications and confirm customer eligibility
Coordinate appointments with contractors and internal teams
Handle customer calls, emails, and follow-ups
Maintain accurate records in internal systems
Assist with reporting and required documentation
Requirements:
One to three years of customer service experience
Strong documentation accuracy and attention to detail
Ability to learn new systems quickly
Strong multitasking across calls, emails, and administration
Energy efficiency or utility experience is an asset
Bring administrative coordination, eligibility review, and customer service skills to CLEAResult’s Saskatchewan energy assistance programs.