Test Administrator

Job Description
Pearson VUE () is the global leader in computer-based testing for

information technology, academic, government, and professional testing programs around

the world. Pearson VUE provides a full suite of services from test development to data

management and delivers exams through the world’s most comprehensive and secure

network of test centers in more than 180 countries, where we validate the skills and

knowledge of millions of individuals every year. Pearson VUE offers a great environment to

start or grow your career, we are now hiring for a Regular Part-time Test Administrator to join our team-based  Hamilton, ON, Canada

Pearson VUE is a business of Pearson, the world's leading learning company with global-reach

and market-leading businesses. Pearson is listed on both the London and New York stock

exchanges (UK: PSON; NYSE: PSO).

Pearson VUE offers a great environment to start or grow your career; we are now hiring a regular part-time Test Center Administrator to join our team in Hamilton, ON.

SCHEDULE REQUIREMENTS

Our ideal candidate demonstrates flexibility and teamwork.

Available and willing to travel to other locations. This is strictly a part-time position and will remain as such

Ability to work 5to 15hours per week with an expectation to work more hours as needed

Employees must be available to work various shifts between the hours of 7 amto 6pm during various shifts as scheduled, any day Monday through Friday. Saturday hours are 7amto 8 pm.

Candidate must be open to flexible scheduling

Starting pay is $18.95/hr.

The Test Administrator position is responsible for providing a secure exam delivery and
superior customer service in a comfortable friendly environment.

Performs on-time site opening and closing procedures

Understands all testing procedures

Checks in examinees verifies identification, and explains the exam process

Monitor’s examinees while testing

Maintains a secure testing environment

Communicates with internal technical support to investigate and fix technical issues

Strictly adheres to company policies using careful judgment

Responsible for maintaining a professional and clean testing center with light housekeeping duties

Arrive on time for all scheduled shifts

Qualifications - External

One year plus of customer service experience preferred

A high school diploma or equivalent is required. Bachelor's degree or equivalent business experience preferred

Strong communication and customer service skills are a must, delivered with focused

attentiveness and moderate interaction

Must be flexible in work hours and days

Ability to complete all tasks in a timely and efficient manner, and handle a reasonable amount of stress

Intermediate experience in Microsoft Office Suite, Windows applications, Internet, andemail

Ability to operate a computer, fax, and telephone

Ability to lift 20 lbs on occasion. Must have the ability to stand for extended periods oftime while escorting candidates back and forth, up to 50-100 times per scheduled shift, toand from the testing room. Must have the ability to sit for long periods of time. Must beable to bend, stoop, & lift from a stooped position.

Must be able to work in a quiet, focused environment and hear spoken words in soft voices

Ability to see names clearly on  and the computer screen. Must be able to seesmall details at a distance.

Same Posting Description for Internal and External Candidates

Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more:
We are Pearson.

Pearson is an Equal Opportunity Employer and a member of…