Water Meter Operations Clerk

Analyze water meter data and coordinate work orders as a Water Operations Clerk with the City of Hamilton, supporting Hamilton Water.
This 12-month vacancy reports to the Supervisor, Dispatch and Operations Support. The clerk supports meter operations, utility billing accuracy, contractor coordination, customer inquiries, and computerized records. The work requires Excel, database systems, scheduling, and work order expertise.

Key Responsibilities:

Create, update, resolve, and schedule water meter work orders
Analyze reports, spreadsheets, charts, and consumption data
Reconcile billing inquiries, invoices, and identified discrepancies
Coordinate Meter Technician/Investigator schedules and appointments
Support contractors, stakeholders, customers, and billing administration
Requirements:
High school diploma or equivalent completion
Knowledge of water metering methodology and work orders
Experience creating service requests, work orders, and schedules
Intermediate Microsoft Office skills, especially Excel

Experience with computerized databases and statistical reporting
Apply water metering, Excel, database, scheduling, and customer service expertise to Hamilton Water operations and billing accuracy.