Visiting Nursing Scheduling Coordinator

Plan Visiting Nursing services for VON Canada clients through scheduling software, database management, and responsive communication. Work full-time on days with evening and weekend rotations, without on-call duties.

As a Client Service Associate, you will coordinate nursing and home support visits while responding to changing priorities. Your work will include referrals, advanced plans, staffing forecasts, daily adjustments, and administrative tasks. Success requires organization, customer service, confidentiality, and comfort with digital tools in healthcare scheduling.

• Coordinate visits using geography, client needs, and care guidelines
• Receive and process referrals, updates, and inquiries
• Manage advanced plans and daily schedule changes
• Collaborate on staffing levels and weekly forecasts
• Support clients and care workers with service coordination

• High school diploma required; university or college preferred
• Office Administration or Medical Terminology certificate is an asset
• Experience with logistics or scheduling environments
• Microsoft Office, Outlook, faxing software, and database proficiency
• Original satisfactory Criminal Records Check required

Use careful planning, healthcare coordination, and digital scheduling skills to support VON Canada’s person-centred Visiting Nursing services.