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Customer Service Leader: Drive CX Excellence
Job in
Hamilton, Ontario, E8H, Canada
Listed on 2026-02-19
Listing for:
American Iron & Metal Co
Full Time
position Listed on 2026-02-19
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Client Relationship Manager, Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
A leading metal recycling company in Hamilton is looking for a Customer Service Manager to oversee and enhance the customer service operations. The successful candidate will lead a team of representatives to ensure customer satisfaction, handle escalated issues, and implement efficient service processes. Candidates should have a degree in Business or Communications and experience in customer service leadership. Offers a competitive salary range of $90K-$120K along with benefits and professional development opportunities.
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