Customer Service Representative

CDI is dedicated to professionalism through its one of a kind Certification Program and the support it provides garage door technicians across Canada.

Join Our Team as a Customer Service Representative – Where Your Career Takes Off!

Are you a people person with a knack for problem-solving? Do you thrive in a dynamic environment where no two days are the same? We’re on the hunt for an enthusiastic, customer-focused Customer Service Representative to join our team in Barrie, Ontario. Whether you're looking for a stepping stone in your career or a long-term opportunity, we welcome you to apply!

At Canadoor Garage Doors, we’re redefining the garage door industry with professionalism, top-tier products, and a passion for exceptional customer service. Our team is the backbone of our success, and we take pride in fostering a positive, growth-oriented work environment. If you're looking for a workplace where you’re valued, supported, and given the tools to build a long-term career—this is it!

We partner with the most trusted manufacturers in the industry, ensuring our customers receive only the best in quality, durability, and aesthetics. And because we believe in investing in our team, we offer stable employment, competitive pay, and a comprehensive benefits plan—including a pension program to help you secure your future.

• Position:
  Part-Time (Scheduled shifts: days, evenings, and weekends)
• Compensation: $470 - $1,000 per week based on hours

• Answer incoming calls with a friendly and professional approach, following company scripts
• Schedule sales and service appointments for residential and commercial clients
• Manage and respond to customer emails promptly
• Keep customer profiles accurate and up to date
• Greet and assist customers in our showroom
• Handle administrative tasks as needed

• Strong communication and active listening skills
• Proficiency with computers, Google Workspace, and Microsoft Office
• Ability to stay calm and focused under pressure
• Organizational skills and keen attention to detail
• Knowledge of Ontario’s geographical areas is an asset
• High school diploma, G.E.D., or equivalent
• Ability to work independently and as part of a team
• A positive attitude and a passion for delivering exceptional service

• Competitive pay
• Supportive, team-oriented work culture
• Opportunities for career growth and development
• Comprehensive pension plan to help you plan for your future
• Consistent, stable work with a trusted company

If you're ready to take the next step in your career with a company that values your skills and ambition, we want to hear from you! Apply today and start your journey with Canadoor Garage Doors!

• Employment Type:
  
  Part-time
• Work Hours:
  
  20 to 35 hours work
• Required
  
  Education:
  
  High school or equivalent