CIBC Client Service Specialist Stoney Creek

Shape client experiences at CIBC as a Client Service Specialist in Stoney Creek, ON. This part-time role is focused on delivering tailored banking experiences through digital literacy and personal interactions.

As an integral part of the Personal and Business Banking Team, you will engage actively with clients to assist them in their banking needs and support their financial journeys.

Your role requires flexibility, as you'll be covering various shifts including evenings and weekends at multiple locations. You'll be the first point of contact, ensuring that every interaction adds value to the client's experience.

Key Responsibilities:

• Assist clients with their everyday banking transactions

• Address client inquiries with effective solutions

• Promote digital banking applications to clients

• Collaborate with colleagues for improved client service

• Foster meaningful connections with diverse clients

Requirements:

• Proven experience in customer or client service

• Excellent communication skills and empathy

• Ability to adapt to varying schedules and locations

• Strong interest in technology and financial literacy

• Goal-oriented with a passion for client satisfaction

Take the next step in your career at CIBC, focusing on client engagement and problem resolution.
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