Customer Service Representative

Position: Customer Service Representative ON
Take the next step in your career with Traffic Tech as a Customer Service Representative in Hamilton, ON. Coordinate global logistics and deliver outstanding customer service daily.

This role involves supporting the Operations team by managing shipments across North America and globally. You will be responsible for maintaining solid relationships, preparing documentation, and ensuring effective communication with both shippers and clients. The position offers insights into the logistics industry, making it a perfect opportunity for recent graduates.

Key Responsibilities:

• Develop and sustain strong vendor relationships

• Conduct negotiations with shippers and carriers

• Monitor shipment bookings and track deliveries

• Prepare shipping documentation accurately

• Maintain professional communication with clients and carriers

Requirements:

• Customer service experience preferred

• High school diploma or equivalent qualification

• Written and verbal fluency in French and English

• Strong organizational skills and self-motivation

• High energy and a flexible, positive attitude

Contribute your skills to Traffic Tech in Hamilton and help us keep the global supply chain moving.
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