Bilingual Customer Support Specialist

Position: Bilingual Customer Support Specialist at Uline
Enhance your career as a Bilingual Customer Support Specialist with Uline in Toronto. Deliver exceptional service while handling customer inquiries in both English and French.

At Uline, we're seeking a Bilingual Customer Support Specialist to engage with clients from our Toronto branch. You will enjoy in-depth training to sharpen your communication skills while leveraging your problem-solving abilities. Learn about our products, recommend solutions, and build strong relationships in a supportive environment.

Key Responsibilities:

• Process customer orders and address product inquiries

• Offer product recommendations and account support

• Build business relationships via calls, emails, and chat

• Understand client needs and suggest appropriate solutions

• Assist customers with Uline's website navigation

Requirements:

• High school diploma;
Bachelor's preferred

• Excellent verbal and written communication skills

• Prior customer service experience is a plus

• Fluency in English and French

• Eagerness to learn and grow in a professional setting

Elevate your customer service skills by engaging with clients in both English and French at Uline.
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