Customer Service Specialist

Position: Traffic Tech Customer Service Specialist
Elevate your career as a Customer Service Representative at Traffic Tech in Hamilton, ON, supporting global logistics operations. This role emphasizes excellent communication and the ability to manage shipments.

This full-time position provides the opportunity to be part of a leading logistics company. You will negotiate with carriers, track freight movements, and develop strong vendor relationships. Build your expertise in logistics while working to meet customer expectations.

Key Responsibilities:

• Build and maintain strong vendor partnerships

• Negotiate shipment terms with carriers

• Monitor shipment progress effectively

• Prepare and complete required shipping documents

• Handle minor accounting tasks and data entry

Requirements:

• Proven customer service experience

• High school diploma or equivalent required

• Bilingual in French and English, both written and spoken

• Well-organized with relationship-building skills

• Outgoing personality with a flexible approach

Utilize your skills in an engaging logistics environment at Traffic Tech.
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