Member Services Rep

Crunch Fitness Hamilton Mountain, Hamilton, ON, CA
30+ days ago

Requisition
Crunch is best known for our colorful personality and kickass group fitness and training programs that are #Only At Crunch .
Crunch Fitness is looking for energetic, enthusiastic people that take PRIDE in delivering great member Service and believe they can provide GREAT member experience that exceeds expectations.
Your Role   A Member Services Representative (MSR) is responsible for providing exceptional member and guest experience, ensuring facility cleanliness, and achieving sales targets.

Job Summary   Greet all members and guests with a smile and wish them well as they exit the club.
Responsible for maintaining a clean and well‑maintained environment. #SOFRESHANDSOCLEAN
Always maintain a positive and professional disposition.
Ensure all secure check in procedures are always implemented.
Assist in all projects as delegated by club management.
Our Ideal Member Service Representative     Professional and courteous
Strives to execute at a level to exceed performance expectations
Superior communicator who energizes others
Proficient reading and writing skills
Demonstrates knowledge of the Crunch brand and offerings
Maintains friendly and helpful attitude to all club staff, members, and guests
Working with Crunch Gives You     Ongoing training and development to ensure a long and successful career path
Opportunities for advancement
Free membership
Fun team building events and energetic atmosphere to come to every day!
At Crunch we Speak, Own, Understand and Live our Core Values.

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