Job Description & How to Apply Below
Deliver exceptional face-to-face and virtual customer service as a Customer Service Representative. Manage accounts, process orders, and provide after-sales support in a collaborative environment.
In this crucial role, you will engage with customers, ensuring timely service and accurate processing of orders. You will need to understand our product offerings, assist with upselling, and address inquiries effectively. Strong communication and organizational skills will support your efforts in providing a seamless experience.
Key Responsibilities:
• Process customer orders and custom requests accurately
• Coordinate shipping for timely delivery
• Handle financial transactions with precision
• Maintain organized documentation within the JDE system
• Respond to phone calls and emails promptly
Requirements:
• High School Diploma required
• Experience in customer service or inside sales preferred
• Strong verbal and written communication skills
• Knowledge of building supplies is an asset
• Ability to work independently and as part of a team
Elevate customer interactions by applying your expertise in service and sales, enhancing the overall customer experience.
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