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Job Description & How to Apply Below
Become a Customer Service Representative at Desjardins Insurance in Hamilton, providing top-notch service while assisting clients with insurance needs for auto, home, and small businesses.
In this full-time role, you will provide essential support to clients by processing policy changes, addressing inquiries, and reviewing coverage options. Your day-to-day work will involve collaboration with the sales team and guiding clients through claims, ensuring all interactions comply with our service standards.
Key Responsibilities:
• Provide exceptional support to existing clients daily
• Process policy renewals and changes with accuracy
• Handle inquiries through phone, email, and in person
• Review coverage and offer additional protection options
• Assist the sales team with necessary follow-ups
Requirements:
• 1–2+ years of customer service experience is preferred
• OTL licensing or commitment to obtain it
• Strong relationship-building and communication skills
• Detail-oriented and organized in approach
• Comfortable working with CRM systems and digital platforms
Embrace the opportunity to support clients and enhance their experience at Desjardins Insurance.
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