Customer Service at WinstonBrock Client

Position: Customer Service Role at Winston Brock Client
Winston Brock Recruitment is seeking a Customer Service Representative in Hamilton to ensure professional handling of customer inquiries. This full-time position focuses on enhancing customer satisfaction through precision and efficiency.

You will be pivotal in responding to customer needs and processing orders while understanding the intricacies of the client's business. A deep awareness of product lines and the capability to manage multiple priorities will drive your success in the role.

Key Responsibilities:

• Handle customer inquiries via phone and email

• Process and review incoming orders with accuracy

• Facilitate customer onboarding and service

• Understand client industry needs to provide suggestions

• Maintain comprehensive knowledge of products offered

Requirements:

• Post-secondary education in Business or related area

• 2+ years experience in customer service or sales

• Strong written and verbal communication skills

• Skilled in organization and detail management

• Proficient in using MS Office and multitasking

Drive customer satisfaction and operational efficiency as part of a committed team in Hamilton.
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