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Bilingual Claim Manager Position

Job in Hamilton, Ontario, E8H, Canada
Listing for: Empire Life
Full Time position
Listed on 2026-06-27
Job specializations:
  • Customer Service/HelpDesk
  • Insurance
Job Description & How to Apply Below
Position: Empire Life Bilingual Claim Manager Position
Enhance your career with Empire Life as a Bilingual Claim Manager. This remote role allows you to impact client experiences through effective claims processing and management.

As a Bilingual Claim Manager, you'll leverage your language skills to navigate the complexities of disability claims. Your responsibilities include investigating claims, formulating case plans, and communicating with clients in French and English. You will work collaboratively with various professionals to optimize return-to-work outcomes and deliver timely resolutions.

Key Responsibilities:

• Investigate and assess claimees for initial and ongoing claims

• Ensure communication with claimants regarding updates

• Create and implement detailed management plans

• Work with team members to brainstorm solutions

• Drive positive outcomes for claims file

Requirements:

• Full fluency in French and English

• Minimum 2 years in disability claims

• Familiarity with medical terminology

• Proficient in various software applications

• Strong problem-solving and negotiation skills

Utilize your analytical abilities and bilingual expertise at Empire Life to make a meaningful impact.
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