Court and Client Representative; irregularly scheduled and on-call contracts - Bilingual
Listed on 2026-06-28
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Customer Service/HelpDesk
Bilingual, Customer Service Rep
Apply By: Tuesday, June 30, 2026 11:59 pm EDT
Court and Client Representative (irregularly scheduled hours and on-call contracts) - Bilingual (English/French)Brampton, Brantford, Burlington, Hamilton, Milton, Orangeville, Simcoe, St Catharines, Welland
Job term: Temporary - multiple vacancies for up to 6 months
Job code: 10
OAD - Office Administration 10
Pay: $29.53 - $34.75 per hour
* * Indicates the salary listed as per the OPSEU Collective Agreement.
Experience the justice system from the inside. You'll play a key role in ensuring the courts run smoothly and serve as an essential contact between the legal system and your community.
Work scheduleThis position is for irregularly scheduled hours, and you may be called in as needed. You may work 0 to 36.25 hours per week. The average at many sites is 20–30 hours per week.
Work siteThis is an on-site (not remote) position. If you are not familiar with the location, please check a map to make sure you are okay with the commute.
About the job- Work with and support judges, lawyers, the public and justice system participants
- Work both in the courtroom and at the court office
- Manage court records, receive and draft court documents and review legal documents
- Support online, hybrid and in-person hearings and use court recording equipment
- Guide the jury selection process and manage court materials
- Type at least 30 words per minute
- Possess oral French language skills at the advanced level and written French at the advanced-minus level. Proficiency will be confirmed before hire.
- Available to work an irregular schedule, including weekends and holidays
- Willing to travel to different courts by air or car
- Licensed to drive in Ontario
- Apply guidelines, procedures, policy, legislation and regulations to work
- Adapt and learn new skills and digital processes
- Troubleshoot basic issues with computer equipment and seek technical support when necessary
- Host court proceedings using online meeting software
- Search for information and enter data in computer programs and databases
- Provide exceptional customer service
- Communicate confidently and effectively when writing and speaking
- Work with complex information and explain it clearly to the public
- Pay close attention to detail when completing written tasks
- Take initiative to identify issues and recommend or implement solutions
- Apply good judgement in challenging situations
- Be discreet and keep sensitive information private
- Prioritize tasks to meet 11:59 pm EDT.
- Location:
7755 Hurontario St, Brampton, Central Region or other listed sites.
All external Ontario Public Service job ads are posted in English and French. Check the position(s) language section.
Please be advised that the results of this competition may be used to form an eligibility list of qualified candidates to potentially fill future vacancies.
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