Customer Service Representative at David’s Bridal

Deliver top-notch service as a Customer Service Representative at David’s Bridal. This role focuses on creating a Five-Star Customer Service experience for shoppers through various communication methods.

In this position, you will work closely with the Store Manager and Operations team. Essential tasks include welcome desk duties, cash wrap support, and inventory management. Your goal is to maintain a high standard of service while exceeding customer expectations and resolving inquiries effectively.

Key Responsibilities:

• Welcome customers enthusiastically in-store and online

• Manage customer flow with system tools effectively

• Address customer concerns and escalate when necessary

• Promote dress alterations and personalization options

• Support transaction processing accurately at cash wraps

Requirements:

• High school diploma or equivalent

• 1–2 years of retail experience in service or specialty stores

• Strong communication skills and customer-focused approach

• Ability to engage in inventory management tasks

• Maintain store standards for a flawless experience

Join David’s Bridal to enhance customer loyalty through exceptional service and dedicated support.
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