Client Service CIBC

Position: Client Service Role with CIBC
Support CIBC clients in Hamilton as a Client Service Representative, providing exceptional banking assistance and fostering lasting relationships. Your expertise will guide clients to achieve their financial objectives.

In this role within the Personal and Business Banking Team, you will address clients' day-to-day banking inquiries, facilitate transactions, and promote technology use for managing banking needs. A focus on client engagement is essential for driving satisfaction and resolving issues.

Key Responsibilities:

• Assist clients with banking transactions and inquiries

• Ensure meaningful client interactions and experiences

• Connect clients with CIBC specialists for further support

• Educate clients on mobile banking applications

• Provide support during flexible banking hours

Requirements:

• Strong communication and problem-solving skills

• Customer service experience and relationship-building

• Willingness to work evenings and weekends

• Familiarity with financial service products

• Passion for helping clients achieve goals

Become a trusted advisor at CIBC, supporting clients with exceptional service and dedication.
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