Bilingual Automotive Service Rep

Position: Full-Time Bilingual Automotive Service Rep
Step into a rewarding role at Concentrix as a Bilingual Automotive Customer Service Representative located in Hamilton, Ontario. Deliver top-notch service while utilizing your bilingual French and English skills in a friendly environment.

In this full-time role, you will assist a diverse clientele in resolving automotive-related inquiries. Concentrix champions inclusivity, providing ongoing support and growth opportunities within a world-class service team. You will become an integral part of a company recognized for its exceptional culture and employee development.

Key Responsibilities:

• Assist clients with inquiries about automotive products

• Troubleshoot and resolve technical issues

• Manage inbound customer support calls

• Follow up with clients to ensure problem resolution

• Exhibit a friendly and professional demeanor

Requirements:

• Bilingual in English and French

• 1-3 years of customer service experience desired

• Proficient in computer use and typing

• Must be at least 18 years of age

• Commitment to customer care and satisfaction

Join Concentrix in Hamilton and transform customer service interactions into positive experiences.
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