Customer Service

Responsibilities

• Answering customer calls and processing customer orders for new service, discontinuance, or changes in service.
• Accepting payments from customers, researching customer billing inquiries and updating customer account information.
• Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seek cost‑effective, safe environmentally sound solutions to service issues.

• 2 years of high‑volume Customer Service experience
• Experience with Microsoft Word, Excel and Outlook
• Excellent verbal and written communication skills

• Competitive wages: 50-55k annually
• 22‑month contract from July 1, 2026 to June 1, 2028
• Benefits:
  Medical, Dental, Vision
• Perks:
  Employee Assistance Program, Scholarship Opportunities for kids, Employee Stock Purchase Plan
• Insurance:
  Life, Short Term/Long Term Disability

Waste Connections of Canada is an Equal Opportunity Employer. All employment decisions (including but not limited to hiring) are made without regard to characteristics protected by federal, provincial, or local law, regulation, or ordinance.