Job Description & How to Apply Below
Elevate your career with City National Bank as a Customer Service Representative in Russell, KY. Become a vital part of our team, delivering exceptional service and solutions to our valued customers.
As a full-time Customer Service Representative, you will be the first point of contact for customers, addressing inquiries and resolving issues efficiently.
Your role will focus on identifying customer needs, processing transactions, and assisting with online banking inquiries. Join a dynamic environment that values career growth and development, where you can enhance your skills and advance within our award-winning team.
Key Responsibilities:
• Provide exceptional customer service to every inquirer
• Serve as the first contact for bank customers
• Identify customer needs and recommend suitable products
• Process accurate transactions including deposits and transfers
• Educate customers on banking services and self-service options
Requirements:
• High school diploma or equivalent required
• Previous experience in banking or customer service preferred
• Excellent verbal and written communication skills
• Strong problem-solving skills and attention to detail
• Ability to work accurately in a fast-paced setting
Support customers with commitment to excellence at City National Bank in Russell, KY.
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