Customer Service Representative

Enhance customer satisfaction as a Customer Service Representative with Winston Brock Recruitment in Hamilton. This role emphasizes professionalism, accuracy, and a keen understanding of customer needs.

Join a growing team dedicated to excellence. The Customer Service Representative will manage inbound inquiries and support corporate sales initiatives. You'll leverage your communication skills and attention to detail to ensure smooth operations, contributing to overall business success.

Key Responsibilities:

• Respond to inquiries via email and phone professionally

• Review and process customer orders accurately

• Support new customer onboarding and servicing

• Understand the client’s industry to make recommendations

• Maintain in-depth knowledge of products and services

Requirements:

• 2+ years' experience in sales, administration, or customer service

• Post-secondary diploma or degree in Business or related field

• Strong organization and multitasking abilities

• Excellent verbal and written communication skills

• Proficiency in MS Office required

Utilize your expertise to deliver exceptional customer experiences as a valued part of the team.
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