Shore Excursion Dispatchers

Position: Shore Excursion Dispatchers Needed
Join our team as a Seasonal Shore Excursion Dispatcher in Bermuda, key in coordinating cruise line operations. This position demands excellent communication skills and the ability to manage real-time challenges.

Ideal for individuals with 3-5+ years in guest relations or 6 months in customer service, this role facilitates smooth excursions by liaising between cruise lines and tour operators. With responsibilities including managing guest flow and tour departures, you'll thrive in a fast-paced environment while handling operational issues with professionalism.

Key Responsibilities:

• Dispatch and coordinate shore excursions on-site

• Act as a liaison for cruise line teams

• Manage guest flow and ticket reconciliation

• Resolve issues calmly and professionally

• Maintain strict confidentiality throughout operations

Requirements:

• 3-5+ years in guest relations or 6+ months in customer service

• Knowledge of Bermuda tours is preferred

• Excellent public speaking abilities

• Proficiency in Microsoft Office applications

• Must provide own transportation and valid driver's license

Utilize your expert communication skills to enhance guest experiences in Bermuda's vibrant tourism sector.
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