Proactive Client Relations Representative

Become a proactive Client Relations Representative in Stoney Creek, ON. Manage onboarding, billing, and client interactions to foster strong customer relationships.

This part-time position is essential for our fast-growing insurance agency. You will utilize your communication skills to provide exemplary service, keeping clients informed of their needs while managing various administrative tasks that ensure smooth operations.

Your role will impact client satisfaction directly.

Key Responsibilities:

• Onboard and support new clients effectively

• Follow up on claims and update clients promptly

• Address billing issues and process payments

• Conduct thorough file audits and report findings

• Communicate with clients through various channels

Requirements:

• Detail-oriented with strong organizational skills

• Warm and professional communicator

• Experience in customer service or administrative roles

• Comfortable using MS Office and digital tools

• Self-motivated individual able to work independently

Utilize your proactive service and administration skills to build lasting client relationships and contribute positively to our growing agency.
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