Fitness Club Customer Service Associate
Job Description & How to Apply Below
This role requires a friendly and knowledgeable approach to greet and assist members as they arrive. You will manage phone inquiries, guide new members with equipment usage, and maintain club cleanliness. Your contributions will help create a fun and supportive fitness atmosphere.
Key Responsibilities:
• Welcome and check in members for workouts
• Respond to inquiries received via phone promptly
• Support members in using fitness equipment
• Conduct Fit-Fix Starter sessions for new joiners
• Complete club maintenance and cleaning tasks
Requirements:
• CPR-A & AED certification required
• Knowledge of fitness principles and services
• Strong verbal and written communication skills
• Customer-oriented with a team spirit
• Previous experience in customer service beneficial
Enhance member experiences and foster community at Good Life Fitness with your customer service expertise.
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Position Requirements
10+ Years
work experience
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