Cemetery Services Coordinator

Become a key player in Hamilton's Cemetery Services as a Cemetery Services Coordinator. This role requires strong customer service skills and expertise in cemetery legislation while coordinating essential services.

In this position, you will report to the Cemeteries Administrative Supervisor and lead various functions. Your responsibilities include managing contracts for cemetery services, coordinating interments, and verifying data in cemetery management software. Engaging with the public, you'll provide information on services and accept payments, all while upholding provincial legislation.

Key Responsibilities:

• Coordinate completion of cemetery customer contracts

• Manage all interments and disinterments details

• Answer public inquiries on cemetery services

• Input all data into cemetery management software

• Prepare work orders for operational staff

Requirements:

• Business office experience in customer service

• Understanding of cemetery legislation and procedures

• Strong people skills, especially in bereaved environments

• Proficiency in MS Office, especially Access and Excel

• Ability to work independently and on a team

Support families in navigating sensitive arrangements with professionalism and empathy.
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