Sterling Honda Business Development Coordinator

Drive customer service excellence as a Business Development Coordinator at Sterling Honda. This full-time role involves managing inquiries and ensuring customer satisfaction through effective communication.

At Sterling Honda, you'll play a critical role in fostering customer relationships. Your primary focus will be handling customer inquiries and scheduling appointments while utilizing CRM tools to manage interactions effectively. You will work closely with teams to provide a seamless experience for customers and help improve retention rates through stellar service.

Key Responsibilities:

• Address customer inquiries via calls, emails, and chats

• Schedule and liaise appointments with service teams

• Follow up with existing customers for feedback and engagement

• Track service reminders and customer interactions in CRM

• Collaborate with various departments for cohesive service

Requirements:

• Experience in a customer service or call center setting

• Exceptional communication skills, both verbal and written

• Strong problem-solving abilities to meet customer needs

• Familiarity with CRM software for customer management

• Capability to prioritize tasks in a busy environment

Leverage your skills in customer service to make an impact at Sterling Honda and support their growth.
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