Customer Service Associate

Position: The Wine Shop Customer Service Associate
Become a Customer Service Associate at The Wine Shop and contribute to an exceptional shopping journey for customers. This role is ideal for those passionate about sales and product knowledge.

At The Wine Shop, we are looking for dedicated candidates who prioritize customer satisfaction and have a strong service background. You should bring at least two years of experience in customer service, along with a Smart Serve Certification. Responsibilities include assisting customers, accurately processing transactions, and ensuring safe workplace practices.

Key Responsibilities:

• Provide excellent customer service to every shopper

• Help customers with purchases and necessary product details

• Assist with merchandise shipments and shelf organization

• Accurately balance cash and manage transactions

• Adhere to safety and health guidelines within the team

Requirements:

• Requires 2 years of customer service background

• Smart Serve Certification mandatory

• Familiarity with point of sale technology preferred

• Basic knowledge of Microsoft Office tools

• Ability to regularly lift 40 lbs comfortably

Join The Wine Shop to elevate customer experiences and share your enthusiasm for wine.
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