Business Development Coordinator

Position: Full-Time Business Development Coordinator Role
Become a key player at Sterling Honda as a Business Development Coordinator in Hamilton, Ontario. This full-time role focuses on delivering excellent customer service through effective communication and organization.

This position at Sterling Honda requires you to enhance customer experiences by managing inbound and outbound communications. You'll be responsible for scheduling services, following up with clients, and utilizing CRM tools to maintain accurate customer records. Collaboration with various teams is essential for achieving a seamless service experience.

Key Responsibilities:

• Manage customer inquiries through calls, emails, and chats

• Schedule appointments and coordinate with departments

• Ensure ongoing customer satisfaction through follow-ups

• Maintain accurate customer information in CRM software

• Analyze performance metrics related to customer engagement

Requirements:

• Experience in customer service or dealership roles

• Outstanding communication skills, both verbal and written

• Proficient in CRM software or similar tools

• Capable of handling multiple tasks effectively

• Strong teamwork and collaborative skills

Bring your customer service expertise to Sterling Honda for a rewarding career experience.
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