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Customer Support Specialist - Bilingual; French

Job in Hamilton, Ontario, E8H, Canada
Listing for: Uline
Full Time position
Listed on 2026-09-05
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, French Customer Service
Salary/Wage Range or Industry Benchmark: 35 - 40 CAD Hourly CAD 35.00 40.00 HOUR
Job Description & How to Apply Below
Position: Customer Support Specialist - Bilingual (French)

(English / French) Toronto Branch

3333 James Snow Parkway, Milton, ON L9T 8L1

Fast, friendly and customer focused. As a Uline Bilingual (French) Customer Support Specialist, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where exceptional training and tools set you up for long-term career success.

Customer Support Specialist
- Bilingual (English / French) Pay from $35 to $40 per hour with significant growth and earning potential! Full-Time

Hours:

Monday
- Friday, 9:30 AM to 6 PM.

Why Customer Service at Uline?
  • Best-in-Class Training:
    Handle real customer interactions with confidence through hands-on training and ongoing support.
  • Grow Your Career:
    Develop valuable problem-solving and communication skills while advancing with a stable, growing company.
  • Make a Difference:
    Deliver legendary service by identifying effective solutions that support our customers’ business needs.
Position Responsibilities
  • Process customer orders, make product recommendations and handle account inquiries using world-class technology.
  • Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
  • Build business relationships with customers over phone, email and chat.
  • Understand customer needs and recommend Uline’s best solutions.
  • Help customers navigate Uline's website and online ordering.
Minimum Requirements
  • High school diploma or equivalent. Bachelor's degree preferred.
  • Excellent problem-solving, listening and communication skills.
  • Prior customer service experience is a plus, but if you are eager to learn, we will train you!
  • Bilingual (English / French) - fluent in both verbal and written forms.
Benefits
  • Company-paid extended health coverage and RRSP with 6% employer match that starts day one!
  • Multiple bonus programs.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program that covers professional continuing education.
Employee Perks
  • On-site café, outdoor patio and first-class fitness center.
  • Monthly employee-appreciation events.
  • Opportunities for community involvement.
  • Best-in-class, clean, modern facilities.
About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.

Uline is a drug-free workplace. All positions are on-site.

Uline is an Equal Opportunity Employer

Our employees make the difference and we are committed to offering exceptional benefits and perks!

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