Business Development Coordinator

Position: Full-Time Business Development Coordinator
Become a Business Development Coordinator at Sterling Honda in Hamilton, ON, and play a crucial role in customer engagement. This full-time position emphasizes tech-savvy communication to maximize customer service.

You’ll coordinate between customers and the dealership, addressing inquiries and setting appointments seamlessly. This role requires you to possess a customer-focused mindset, ensuring ongoing customer satisfaction and engagement through consistent follow-ups and effective communication methods.

Key Responsibilities:

• Handle customer inquiries through calls, emails, and chats

• Schedule service appointments effectively for customer needs

• Assist the service team with appointment management

• Follow up with customers to enhance satisfaction and retention

• Utilize CRM tools to maintain logs of customer interactions

Requirements:

• Experience in sales, customer service, or call centers

• Exceptional verbal and written communication capabilities

• Familiarity with CRM systems to track interactions

• Ability to prioritize tasks in a fast-paced setting

• Strong collaborative spirit for departmental work

Utilize your communication and organizational skills to enhance customer experiences at Sterling Honda as a Business Development Coordinator.